Every now and then you may find that your default dock icons – or some of them – such as Chrome, Word, or Excel, will not appear after logging in. This screencast guides you through a very simple process to restore any missing default dock icons. I’ve also included step-by-step instructions (below). I hope this is helpful!
1. Open “Macintosh HD”
2. Open the “Applications” folder
3. Open the “Self Service” application (note that this only works from on-campus)
4. Click the “Utilities” category on the right side of the window
5. Click the “Install” button below “Default Dock Icons”
After completing these steps, your dock should momentarily disappear, and when it reappears all of the default dock items should be present.