Submitting a Technology Support Request

Here is a screencast showing how to submit a technology support ticket at

1.  Go to
2.  For your username, enter your full @adel e-mail address (i.e.,
3.  For your password, enter your @adel e-mail password
NOTE: If you have problems logging in with your @adel e-mail address and password, please contact me by e-mail.
4.  Fill out the form to submit a ticket
5.  IMPORTANT: If you receive a response e-mail with a note from a technician, you must click the link in the response e-mail to reply to the note. Replying to the e-mail will not reach anybody, as it goes to an unmonitored e-mail address.  

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