Here is a screencast showing how to submit a technology support ticket at http://admsupport.adm.k12.ia.us.
1. Go to http://admsupport.adm.k12.ia.us
2. For your username, enter your full @adel e-mail address (i.e., firstname.lastname@example.org)
3. For your password, enter your @adel e-mail password
NOTE: If you have problems logging in with your @adel e-mail address and password, please contact me by e-mail.
4. Fill out the form to submit a ticket
5. IMPORTANT: If you receive a response e-mail with a note from a technician, you must click the link in the response e-mail to reply to the note. Replying to the e-mail will not reach anybody, as it goes to an unmonitored e-mail address.